Showing Post from: Leadership Development
7 Questions Every CEO Needs To Answer About Talent
I wrote The Workplace Engagement Solution with a commitment to define a practical and actionable response to disengagement. It’s a big deal. According to Gallup’s last global survey about 87% of the world’s workers are disengaged. In our country, billions of productivity per day are removed from our economy because so many […]
Demonize Amazon? Nope! Study Them.
Americans have a great thirst for buying large quantities of things at the cheapest price possible. But, how is it that one business delivers on that desire and creates superior customer service while others view customers as a commodity for shareholder value? How does one company deliver value as talent […]
Mid-Management. Engagements Final Frontier
In a Harvard Business School study, mid-level managers emerged as the most disengaged of all workers. This is not a big surprise. Mid-managers are overworked, undervalued, and the most at-risk employees during layoffs. Academics and business authors routinely suggest that we get rid of them as a first step to […]
Shattering the Business of Sexual Harassment
The phenomenon of transparency has led to a tectonic shift in how our culture responds to sexual harassment. For many of us, the surprisingly swift departures of CEOs, bankable celebrities, politicians and other big revenue makers indicate a tipping point. Why are actions like these so very new? For […]
Today’s Sexual Harassment Shock Wave & the bigger revolution behind it
Harvey Weinstein, Matt Lauer, Kevin Spacey, Mark Halperin, Bill O’Reilly, Mario Batali, Al Franken and dozens of other celebrities, politicians, and CEOs have one issue in common. You probably know what that is. Why am I so confident you will know? Almost everyone knows. Today’s sexual harassment scandals represent more […]
How One Boss Changed My Entire Life
Doing the right thing seems to be as much the product of instinct as intelligence. Today, a dear friend and I are getting together with our former boss – Gail Angel. I have not seen her in twenty-three years! Gail owned one of the most successful staffing companies in […]
United Airlines – The Shocking Back Story
This past year, United Airlines was perhaps this years biggest demonstration in how a disengaged employee culture can impact consumers. Almost all of us witnessed security guards dragging a semi-conscious passenger off of his flight. While the guards were not employees of the airline, the UA employees took a minor […]
Conquering Change – How to lead rather than follow a rapidly accelerating world
We live in tumultuous times. The industrial revolution is being replaced so quickly that few people have adequately defined “what’s next.” But the prelude to change is already in front of us. Simply play out the impact of 3D printing, Artificial Intelligence, Robotics, Virtual Reality, and Information Filtering and we […]
Why Your Employer Brand is Definitively More Important Than Your Consumer Brand
Who would you rather work for? United Airlines or Southwest? Google or Yahoo? Vons/Safeway or Trader Joe’s? Consider the following. Whatever talent you attract is what your organization becomes to the world and to the consumer. If you can’t attract the best talent in your industry, you will never achieve category leadership. […]
The 7 Engagement Questions Every CEO Needs to Answer
I wrote The Workplace Engagement Solution with a commitment to define a practical and actionable response to disengagement. According to Gallup’s last global survey, about 87% of the world’s workers are disengaged. The consulting world treats employee engagement as a chronic illness. Surveys tell us how big the problem is. It is […]